Privacy Policy

CareSphera is committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, and protect your data when you use our healthcare platform.

1. Information We Collect

We collect the following types of information:

• Personal Information:
  • Full name and contact details
  • Student status and university information
  • Insurance details
  • Date of birth and nationality
• Usage Information:
  • How you use our platform
  • Community interaction data
  • Device and browser information

2. Medical Data

We handle sensitive medical information including:

• Prescription records
• Insurance claims history
• Healthcare provider interactions

This data is processed in accordance with GDPR and relevant healthcare regulations. We implement additional security measures for medical data protection.

3. How We Use Your Information

We use your information to:

• Provide healthcare navigation services
• Process insurance comparisons
• Manage prescription information
• Facilitate community features
• Improve our platform
• Comply with legal obligations

4. Data Protection

We implement robust security measures including:

• End-to-end encryption for medical data
• Secure access controls
• Regular security audits
• Staff training on data protection

5. International Transfers

As a service for international students, we may transfer data across borders. All transfers comply with GDPR and relevant data protection laws, using appropriate safeguards and security measures.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict processing
• Data portability
• Object to processing

7. Changes to Policy

We may update this policy as our services evolve. Significant changes will be notified to users directly through the platform.

8. Contact Us

For privacy-related queries or to exercise your rights, contact our Data Protection Officer at [email protected].

Last Updated On : December 3, 2024